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Currency - All prices are in AUD

Currency - All prices are in AUD
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The Boy's Store

FAQS

 Shipping

When will my order ship? 

In general we will do our best to ship most orders within 2 business days.  International orders might be delayed in order to allows us to properly verify the cardholders information. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

 

What are my shipping charges?

Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.  We do offer a $5 standard flat rate shipping to our US and Canadian customers. In general if you choose to select our standrad rate we will ship your order via Priority Mail.  All orders over $75 qualify for a free shipping option.

 

International shipments

Do you ship to my country?

Unfortunately we cannot ship to your country at this time.  Please create an account by clicking the "My Account" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, 

 

Returns

How do I return or exchange an item?

 

The Boy's Store is committed to your highest satisfaction and if your purchase for any reason does not meet your expectations, we will be happy to exchange the item(s) or accept your return. 
 
For items to be eligible for credit, the item(s) needs to be returned/exchanged within 30 days of purchase and in re-stockable condition (unused, undamaged and unwashed). 
 
Important: A return authorization number (RMA#) is required to return/exchange any item(s). Please contact us at 888.267.1487 or online to obtain the RMA# and instructions. For all returns and exchanges, we highly recommend you ship the merchandise using a service which provides you with a tracking number and insurance. 
 
Please allow 1-2 billing cycles for the credit or refund to appear on your statement. Your credit will be issued to your original method of payment, less shipping and handling charges. 
 
Items returned without an RMA, not in re-sellable condition or beyond the 30 days from purchase will no be credited except at the discretion of The Boy's Store, and if so may be subject to a 25% restocking fee.